Returns & Exchanges

Due to the perishable nature of our handmade treats, we are unable to accept returns or exchanges for food items. If your order arrives damaged or incorrect, please contact our team within 24 hours of delivery for a resolution.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please check your package immediately for any signs of transit damage or missing items to ensure we can assist you promptly.

• 2.
  Document Issues

  If there is a problem with your order, take clear photographs of the product and the packaging to help our quality control team investigate the issue.

• 3.
  Contact Customer Support

  Email our team at [email protected] with your order number and any supporting photos within 24 hours of receiving your delivery.

• 4.
  Resolution Process

  Our team will review your claim and, if eligible, arrange for a replacement or a refund to be issued to your original payment method.